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Permanent call recording: Record file isn't affected to tenant's user

Description

As an end-user
Given my call recording is enabled (*26 before the call)
When I call an external number
When I hangup
Then the call recording is available in /var/lib/wazo/sounds/tenants/recording/(the tenant UUID is missing)

Expected:
Then the call recording is available in /var/lib/wazo/sounds/tenants/<my_tenant_uuid>/recording/

Technical details:

Asterisk CLI :

[Jan 16 14:52:25] -- Executing [s@outcall:14] GotoIf("PJSIP/uu8pt9ea-000000df", "/var/lib/wazo/sounds/tenants//monitor/user-7010-0662762660-1579182745.wav?:16") in new stack [Jan 16 14:52:25] -- Executing [s@outcall:15] MixMonitor("PJSIP/uu8pt9ea-000000df", "/var/lib/wazo/sounds/tenants//monitor/user-7010-0662762660-1579182745.wav") in new stack

Zendesk Ticket IDs

None

Activity

Sébastien Duthil 
November 2, 2020 at 5:05 PM

This ticket is only for *26-style recording (permanent call recording). For *3-style recording (online recording), see

Franck Muller 
October 13, 2020 at 11:05 AM
(edited)

With *26 or *3

François Blackburn 
October 8, 2020 at 11:46 AM
(edited)

Maybe not related but, which kind of recording do you use?

According this ticket:

with *9it should be fine, but *3require asterisk patch

Done

Details

Priority

Assignee

Reporter

Approvers

François Blackburn

Fix versions

Sprint

Labels

Zendesk Support

3
Created January 16, 2020 at 1:59 PM
Updated September 23, 2021 at 2:19 PM
Resolved November 2, 2020 at 8:22 PM