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Hints are not generated in the usersharedlines context for SCCP devices

Description

Given a user A with an SCCP line
Given a group G with A as a member
When I call G
Then A does not receive the call

I would expect A to start ringing.

The problem is that hints do not get generated for SCCP lines in the usersharedlines context. This makes app_queue thinks that the user is not available to take calls.

Environment

None

Activity

Show:
Pascal Cadotte
July 7, 2020, 12:37 PM
Edited

I’ve added a patch to fix this bug until a fix gets released. You can download the attached patch to your engine and apply it with the following command.

patch -p1 -d/usr/lib/python2.7/dist-packages < sccp_group.patch

You can also remove the patch with the following command

patch -R -p1 -d/usr/lib/python2.7/dist-packages < sccp_group.patch

after applying the patch execute wazo-service restart

James Young
July 8, 2020, 11:09 PM
Edited

root@wazopbx:~# patch -p1 -d/usr/lib/python2.7/dist-packages < sccp_group.patch

-bash: sccp_group.patch: No such file or directory

James Young
July 8, 2020, 11:10 PM

that is the output when I try to apply the patch to Wazo engine

Pascal Cadotte
July 9, 2020, 11:39 AM

Hi James,

it looks like you are not in the directory where you downloaded the patch

Assignee

Pascal Cadotte

Reporter

Pascal Cadotte

Labels

Approvers

François Blackburn

Pair

François Blackburn

Sprint

None

Fix versions

Affects versions

Priority

Medium
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