Done
Details
Details
Priority
MediumAssignee
Sébastien Duthil
Sébastien DuthilReporter
Sébastien Duthil
Sébastien DuthilApprovers
Alexandre Fournier
Fix versions
Sprint
Add sprint
Labels
Zendesk Support
1
Zendesk Support
1
Created August 6, 2021 at 12:59 PM
Updated August 24, 2021 at 1:40 PM
Resolved August 9, 2021 at 6:33 PM
Given the plugin wazo-gigaset N870-83.v2.39.0 is installed
When I connect the Gigaset base to Wazo Platform
Then the Gigaset base is not provisioned
Technical details:
wazo-provd logs:
2021-08-04 02:25:25,834 [2009] (INFO) (provd.app): Inserting new device 2021-08-04 02:25:25,834 [2009] (INFO) (provd.security): New device created automatically from XX.XX.XX.XX: e51f2d744acf46d2887ed033XXXXXXX 2021-08-04 02:25:25,834 [2009] (INFO) (provd.devices.ident): <94> Retrieved device id: e51f2d744acf46d2887ed033XXXXXXX 2021-08-04 02:25:25,834 [2009] (INFO) (provd.app): Creating new config 2021-08-04 02:25:25,851 [2009] (INFO) (provd.devices.ident): <94> Device has been updated 2021-08-04 02:25:25,851 [2009] (INFO) (provd.app): Updating device e51f2d744acf46d2887ed033XXXXXXX 2021-08-04 02:25:25,852 [2009] (INFO) (provd.devices.ident): <94> No route found 2021-08-04 02:25:25,852 [2009] (INFO) (twisted): 188.94.202.93 - - [04/Aug/2021:00:25:25 +0000] "GET /provisioning.xml HTTP/1.1" 404 160 "-" "Gigaset N870 IP PRO/83.V2.36.0+build.732061a;XXXXXXXXXXXX;Handset=50"Reason: the
Handset=50in the User-Agent is not recognized by the Gigaset plugin