Issues

Select view

Select search mode

 

Coherence between DND from app and from device

Done

Description

Given

User A is connected to Songbird Web or desktop
User A have at least on SIP line (yealink only) and the SIP line is selected in songbird

Use case 1/

When

User A click on DND on WDA

Then

DND activated on Yealink device

Use case 2/

When

User A click on DND on Yealink device

Then

DND activated on WDA


Should also work the same for desactivating DND


Please note that DND display into app is a Presential. Change DND from a device should also change presential automatically.

Exemple:

  • Time 1
    Presence = Available, DND = Off

  • Time 2 (change DND to On on Device)
    => Presence = DND, DND On

  • Time 3 (change DND to Off on Device)
    => Presence = last one = Availbale, DND = Off

Zendesk Ticket IDs

None

Details

Priority

Assignee

Reporter

Approvers

François Blackburn

Fix versions

Sprint

Zendesk Support

Created May 19, 2020 at 1:34 PM
Updated August 10, 2020 at 3:02 PM
Resolved August 5, 2020 at 5:12 PM

Activity

Show:

Alexandre Fournier July 8, 2020 at 1:28 PM

This ticket is to add info in chatd

Clément Bourgeois June 8, 2020 at 1:33 PM

The story is not complete. Need modification in Wazo stack

Alexandre Fournier May 26, 2020 at 6:06 PM

Tested:
Use case 1 works perfectly
Use case 2 works (it shows the red banner with Do not disturb mode) but the status does not change in the status selector. It stays on Available.

Loading...