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LDAP authentication is case-sensitive

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Description

Given I am a user with email john@example.com
Given there is LDAP authentication with an Active Directory, where my email address is stored as JOHN@EXAMPLE.COM
When I login with LDAP
Then I am not logged in

Expected: I am logged in

Zendesk Ticket IDs

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Alexandre Fournier

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Zendesk Support

Created August 17, 2022 at 6:04 PM
Updated August 24, 2022 at 7:04 PM
Resolved August 24, 2022 at 2:08 PM

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Aniss ChohraAugust 17, 2022 at 6:07 PM
Edited

Problem:

  • When we have a user comfigured within ldap configuration with the following email awonderland@wazo-auth.com, and this user tries to login with the same email address but containing upper case letters instead; like: AWONDERLAND@WAZO-AUTH.COM then it raises an HTTP 401 error code (authentication failure).

Expected Behaviour:

  • We should accept any email address as long as they are the same when lowered (authentication success).

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