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Improve switchboard reactivity - Answer Incoming Call

Description

Given

When a person is in incoming queue

When

Operator answer it

Then

It takes few second before being in conversation

Zendesk Ticket IDs

None

Activity

Sébastien Duthil November 28, 2019 at 7:27 PM

It is still in progress, I’ll remove the label.

François Blackburn November 22, 2019 at 7:24 PM

The ticket is in progress but the Pr still have the label mergeit. So which one is True?

Done

Details

Priority

Assignee

Reporter

Approvers

François Blackburn

Fix versions

Sprint

Parent

Labels

Zendesk Support

Created September 13, 2019 at 5:40 PM
Updated January 13, 2020 at 7:45 PM
Resolved December 19, 2019 at 1:48 PM