Improve switchboard reactivity - Answer Incoming Call

Description

Given

When a person is in incoming queue

When

Operator answer it

Then

It takes few second before being in conversation

Zendesk Ticket IDs

None

Activity

Sébastien Duthil November 28, 2019 at 7:27 PM

It is still in progress, I’ll remove the label.

François Blackburn November 22, 2019 at 7:24 PM

The ticket is in progress but the Pr still have the label mergeit. So which one is True?

Done

Details

Priority

Assignee

Reporter

Approvers

François Blackburn

Fix versions

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Labels

Zendesk Support

Created September 13, 2019 at 5:40 PM
Updated January 13, 2020 at 7:45 PM
Resolved December 19, 2019 at 1:48 PM