SIP line names containing uppercase characters prevent mobile call via push notification

Description

Given I am a user with a WebRTC (SIP) line containing uppercase characters (A-Z)
Given I register with a mobile application on the SIP line
When someone calls me
Then my application receives the push notification
Then the caller hears that I am unavailable

Expected: the caller hears a ringing sound

Technical details:

Asterisk error:

[Mar 18 14:45:29] -- Executing [s@user:42] Dial("PJSIP/caller-0000003b", "Local/DESTINATION@wazo_wait_for_registration,30,") in new stack [2020-03-18 14:45:29.7248] NOTICE[18507][C-00000025]: core_local.c:734 local_call: No such extension/context DESTINATION@wazo_wait_for_registration while calling Local channel [Mar 18 14:45:29] -- Couldn't call Local/DESTINATION@wazo_wait_for_registration

The Asterisk dialplan does not process uppercase SIP line names correctly.

Zendesk Ticket IDs

None

Activity

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Done

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Reporter

Approvers

François Blackburn

Fix versions

Sprint

Labels

Zendesk Support

Created March 23, 2020 at 8:35 PM
Updated April 1, 2020 at 7:43 PM
Resolved March 25, 2020 at 5:58 PM

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