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Removing the email address of a voicemail configured to send the voicemail by mail and delete it will lose voicemails

Description

Given a voicemail with an email adresse and the delete voicemail after notification options selected
Given I remove the email adresse from the voicemail
When I receive a voicemail
Then the message is lost

As an administrator I wish to be warned by a 400 error when I try to make this kind of invalid configuration.

This also happens in the API by default where the email is empty but the “delete voicemail” is enabled by default.

Zendesk Ticket IDs

None

Activity

Charles Langlois February 16, 2024 at 9:44 PM
Edited

The ticket mentions the API defaults to delete_messages set to true and email empty. I don’t think this is true(anymore), I cannot reproduce:

Here delete_messages defaults to False

Charles Langlois February 16, 2024 at 9:28 PM

Added validation. along with requiring email with delete_messages : true, validation also checks for attach_audio.

Pascal Crausaz September 25, 2023 at 2:04 PM

[Sprint Planning] Moving back to CT backlog.

Should document the work around in the comments. Check link provided by Charles

Pascal Crausaz July 24, 2023 at 2:08 PM

Moving this back to the TC backlog as there is a workaround.

Charles Langlois June 15, 2023 at 6:34 PM


Done

Details

Priority

Assignee

Reporter

Approvers

Pascal Cadotte

Fix versions

Sprint

Story Points

Labels

Zendesk Support

1
Created June 16, 2020 at 8:16 PM
Updated February 21, 2024 at 4:38 PM
Resolved February 19, 2024 at 8:05 PM