Direct transfer don't display the good caller_id

Description

Given

User A and B are in conversation

When

User A direct transfer B to User C

Then

User C see a call of A

Expected

User C see a call of B

Zendesk Ticket IDs

None

Activity

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Sylvain Boily July 9, 2020 at 12:09 AM
Edited

Please don’t use chan_sip parameters. I don’t understand this ticket, this is only parameters we haven’t set by default. Probably we could discuss to enable it by default, but this is not a bug … With the good parameters you have also the good caller ID on interception and attended transfer.

Clément Bourgeois July 8, 2020 at 5:00 PM

It is not reproductible either on demo and wazoglobal

Clément Bourgeois July 8, 2020 at 1:27 PM

Alexandre cannot reproduce when setting “sendrpid” and “trustrpid” set to yes

Clément Bourgeois July 7, 2020 at 10:43 PM

No I can’t for the moment. You cannot reproduce in demo?

Alexandre Fournier July 3, 2020 at 8:07 PM

can you confirm if the engine has “sendrpid” and “trustrpid” set to yes in the SIP configuration?

Cannot Reproduce

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Zendesk Support

Created June 23, 2020 at 1:07 PM
Updated February 15, 2021 at 1:07 PM
Resolved July 8, 2020 at 5:10 PM