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#7346 SCCP timeout

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Pascal Cadotte
November 21, 2018 at 8:16 PM

En attente du retour client

Pascal Cadotte
November 20, 2018 at 3:32 PM

Sample output of sccp show devices when some devices from that network were not available

$ sudo asterisk -rx 'sccp show devices' | grep '10.87'
SEP00XXXXXXXXX 10.87.100.XXX 7906 20 (g722|ulaw|alaw|g729)
SEP00XXXXXXXXX 10.87.100.XXX 7906 19 (g722|ulaw|alaw|g729)
SEP00XXXXXXXXX 10.87.100.XXX 7906 17 (g722|ulaw|alaw|g729)
SEP00XXXXXXXXX 10.87.100.XXX 7906 17 (g722|ulaw|alaw|g729)
SEP00XXXXXXXXX 10.87.100.XXX 7906 17 (g722|ulaw|alaw|g729)
SEP00XXXXXXXXX 10.87.100.XXX 7906 17 (g722|ulaw|alaw|g729)
SEP00XXXXXXXXX 10.87.100.XXX 7906 17 (g722|ulaw|alaw|g729)
SEP00XXXXXXXXX 10.87.100.XXX 7906 17 (g722|ulaw|alaw|g729)
SEP00XXXXXXXXX 10.87.100.XXX 7911 12 (g722|ulaw|alaw|g729)
SEP00XXXXXXXXX 10.87.100.XXX 7906 17 (g722|ulaw|alaw|g729)
SEP00XXXXXXXXX 10.87.100.XXX 7906 17 (g722|ulaw|alaw|g729)
SEP00XXXXXXXXX 10.87.100.XXX 7906 20 (g722|ulaw|alaw|g729)

Pascal Cadotte
November 19, 2018 at 7:19 PM
(edited)

When this bug happen the phone display like it would if it was working. The problem is detected when trying to call that phone. Rebooting the server daily seems to mitigate the problem.

This problem has been observed with 7906 devices with HA enabled in a tagged vlan.

Done

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Pascal Cadotte

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Zendesk Support

Created November 6, 2018 at 8:16 PM
Updated January 18, 2019 at 3:38 PM
Resolved January 7, 2019 at 4:47 PM