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Agents BLF are not working when log in/off using the API

Description

Given an agent A with a plastic phone and a agent login toggle function key
When the agent logs in using it's key the BLF lights up
When the agent logs in using the API
Then the BLF does not light up

This has a side effect of not lighting any BLF in a HA scenario when agents get logged in after a fail over

Zendesk Ticket IDs

None

Activity

Pascal Cadotte 
September 13, 2021 at 6:31 PM

I think the BLF used to be light up by xivo-ctid

Done

Details

Priority

Assignee

Reporter

Approvers

Alexandre Fournier

Fix versions

Sprint

Zendesk Support

Created September 13, 2021 at 6:30 PM
Updated October 4, 2021 at 12:03 PM
Resolved September 23, 2021 at 12:27 PM