Done
Details
Details
Priority
Assignee
Pascal Cadotte
Pascal CadotteReporter
Pascal Cadotte
Pascal CadotteApprovers
Alexandre Fournier
Fix versions
Sprint
None
Zendesk Support
Zendesk Support
Created September 13, 2021 at 6:30 PM
Updated October 4, 2021 at 12:03 PM
Resolved September 23, 2021 at 12:27 PM
Given an agent A with a plastic phone and a agent login toggle function key
When the agent logs in using it's key the BLF lights up
When the agent logs in using the API
Then the BLF does not light up
This has a side effect of not lighting any BLF in a HA scenario when agents get logged in after a fail over