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Provisioning audio message are not played when using another language

Description

Scenario

Given I have a Wazo Platform installed in french
Given I have a phone in auto-provisioning mode
When I enter the provisioning code
Then I don’t hear anything

Expected: I hear “Merci”

More information

The cause is due to provisioning not performed when language is French

Technical details:

  • In the Asterisk logs, I see:

Workaround

  • Edit /etc/asterisk/pjsip.d/02-autoprov.conf and add the line language=fr_FR

Zendesk Ticket IDs

None

Activity

Show:

Sylvain Boily September 19, 2022 at 2:00 PM

Need investigation.

Pascal Cadotte June 2, 2022 at 4:27 PM

Unfortunately this cannot be a multi-tenant option easily.

To make the workaround a real fix we would need to modify the wizard to include the language to the generated provisioning configuration file that is generated (05-autoprov-wizard.conf).

Being an option in wizard means that it would not allow the administrator to modify that value later since there’s no interface to do that.

More work would be required if we want to be able to modify that value later (creating a SIP endpoint during the wizard?).

Done

Details

Priority

Assignee

Reporter

Approvers

Pascal Cadotte

Fix versions

Sprint

Labels

Zendesk Support

1

Created May 25, 2022 at 3:19 PM
Updated October 6, 2022 at 1:47 PM
Resolved October 5, 2022 at 3:58 PM