Details
Priority
MediumAssignee
UnassignedUnassignedReporter
Francis ChartrandFrancis Chartrand
Details
Details
Priority
Assignee
Unassigned
UnassignedReporter
Francis Chartrand
Francis ChartrandZendesk Support
Zendesk Support
Zendesk Support
Created March 4, 2025 at 7:43 PM
Updated March 4, 2025 at 7:45 PM
The wazo-dird service is unable to filter or find Office365 contacts using their contact ID. This issue affects users who rely on Office365 contacts integration.
Scenario
Given
A developer uses the lookup API to find a contact from a number
/directories/lookup/default
When
Application receive lookup response, the response is partial and does not contain the full contact data
Then
The developers need get all contact to find the single contact. Also no filtering is possible to optimize performances:
/backends/office365/sources/{source_uuid}/contacts
Expected
Having a route to query only one contact or filter contacts by
contactId
Job to be done
Investigate the integration logic with Office365 contacts
Add a filtering mechanism to correctly handle contact IDs
Test the functionality with various Office365 contact scenarios