Done
Details
Details
Priority
Assignee
Julien Alie
Julien AlieReporter
Sébastien Duthil
Sébastien DuthilApprovers
Sébastien Duthil
Fix versions
Sprint
None
Story Points
3
Zendesk Support
Zendesk Support
Created May 14, 2021 at 5:47 PM
Updated September 23, 2024 at 8:11 PM
Resolved June 19, 2024 at 7:58 PM
As an application user
I want to save a link to the CDR when a call is ended
In order to find recordings of the call later
Technical proposition:
DONE: The call events (including call hangup event) contains a conversation ID
DONE: A conversation ID can be converted into a CDR ID
TODO: Add a REST API to get a CDR (and recordings) from a conversation ID
TODO: Add conversation ID in the CDR and recording events to be able to have a recording link
Acceptance criteria:
Get the corresponding CDR from a conversation ID
An event is sent when the CDR is created, containing the conversation ID
An event is sent when a recording is created, containing the conversation ID